Responsible Gaming —
Know Your Limits, Stay Protected
okzz believes that entertainment is only enjoyable when it stays in control. On this page we will talk about gaming limits, warning signs, and ways to get support.
Our Commitment
okzz is not just a place for entertainment — it is a responsible platform.
At okzz, we believe that online gaming is an entertainment activity — not a reliable way to earn money. Every player needs to set their own spending limits, accept wins and losses as a normal part of play, and take breaks when needed. Reading our Terms and Conditions will give you a clear understanding of every rule on the platform. Our commitment to you as a member: we will never create a situation that pressures you to spend beyond your means.
Gambling or online betting becomes a problem when a player repeatedly returns to chase lost money, spends beyond a set budget, or starts hiding their gambling from family and friends. If this kind of behaviour appears, help should be sought immediately.
Every okzz member can visit our About Us page to learn how we maintain a safe environment. Our support team is always available 24/7 via live chat and email in Bengali and English.
Remember
- Play for entertainment
- Set your budget before you start
- Stick to your loss limit
- Take regular breaks
- Only players aged 21+ may play
Self-Control Tools
okzz provides several features to help you manage your own gaming habits.
Deposit Limit
Set your own cap on how much you can deposit within a given period. This is the most direct way to keep your budget under control.
Session Time Limit
Decide in advance how long you will play in one session. Once the set time is up, you will automatically receive an alert.
Self-Exclusion
You can choose to block yourself from your account for a set period or permanently. Once this is activated, you will not be able to log in.
Loss Limit
Set the maximum amount you can lose per day or per week. Once you reach this limit, further play will be automatically stopped.
Contact Support
If you need to change a limit or close your account, contact our 24/7 live chat or email — help is available in Bengali and English.
Reality Check
During play, you can view your total time and activity summary at regular intervals. This information helps you make informed decisions.
Set Your Own Limits
After logging into your account, you can set your limits directly from a form like the one below.
This form is available in your account dashboard.
Decreasing a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.
Warning Signs of a Problem
If any of the behaviours below appear in yourself or someone close to you, help should be sought.
- Placing increasingly large bets to try to recover lost money.
- Repeatedly spending more than the amount you set as your budget.
- Hiding your gambling from family or friends.
- Trying to stop playing but repeatedly coming back.
- Neglecting daily tasks, studies, or professional responsibilities.
- Borrowing money or dipping into savings to fund gambling.
- Feeling restless or irritable when unable to play.
- Being dishonest with yourself about how much you are gambling.
If you notice any of the above signs in yourself, stop playing immediately and contact our support team, or let someone close to you know. You can find more answers about responsible gaming on our FAQ page.
Age Limit and Minor Protection
To register at okzz, you must be 21 years of age or older. The information provided during registration is verified, and providing false details about your age may result in the account being closed. This rule is strictly enforced to protect minors.
If you think a minor in your household may be able to access your account, keep your password secure and make a habit of logging out. Using parental control software is a good step to take.
If you suspect a minor is using your account, inform our support team immediately. We will act quickly.
Age limit strictly enforced
No one under the age of 21 may play at okzz.
Where to Get Help
If you are struggling, you do not have to face it alone — help is always close by.
okzz Live Chat and Email Support
Our support team is available 24 hours a day, 7 days a week via live chat and email in Bengali and English. Contact them directly about setting limits, self-exclusion, or closing your account.
Family and Loved Ones
Talk openly with family and trusted friends. They can stand by you, offer practical help, and provide emotional support. Keeping things hidden only makes the situation harder.
Professional Counselling
A mental health professional or addiction counsellor can help guide you in the right direction. Organisations providing mental health services in Bangladesh are equipped to offer skilled support in this area. Reach out to a hospital or your local health centre.
Self-Help and Community Support
Talking to others who are facing the same difficulties can be very helpful. Joining a local or online self-help group can reduce feelings of isolation and give you a space to share experiences.
Privacy and Data Protection
When you take steps such as setting limits or activating self-exclusion, that information is kept completely confidential. Under okzz's Privacy Policy, your personal data is never sold or shared with third parties. Your identity remains fully protected when you contact us about responsible gaming.
Our system is secured with SSL encryption, so your account settings and transaction details are always safe. You can speak with our support team with complete confidence.
Responsible Gaming FAQ
Answers to common questions from members about responsible gaming.